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Abbott's Frozen Custard

After 123 years, The Original Frozen Custard brand had faded into obscurity. From the basement up, we restored its legacy to take America’s tastebuds by storm.

  • As one of the oldest and most beloved custard makers in the world, Abbott’s Frozen Custard isn’t just a scoop shop. It’s an American institution, founded in 1902. Made fresh onsite daily and slow-churned in small-batches, this supremely rich and decadent dessert elevates ice cream to an entirely new level.

    But unless you’re a native Rochesterian, a Florida retiree, or a relative of someone on the East Coast, you wouldn’t know that.

    Until now. 

As featured in Communication Arts Photography Annual 64 (2023)

  • Nobody can resist a scandal, so we seeded fake news rumors encouraging shoppers to conduct their own in-store investigations (aka
    ”drive in-store traffic”)

  • We created a highly likable weirdo conspiracy theorist dedicated to revealing the truth behind Lidl’s suspiciously low-priced groceries.

“Chi’Alien” :15 TV

“Mother” :30 TV

“Travel” :30 TV

“Royalties” :15 TV

  • In the ever-changing world of retail, supply chain shortages and vacillating price points make it difficult to produce anything advance. Using our “Lidl Lair,” we perpetuated the low price conspiracies via a modular video format that would allow us to drop in all the details, no matter how last minute.

“Rain” :15 Vid

“Fallidays” :15 Vid

“Dream Space” :15 Vid

“Daylight Savings” :15 Vid

  • The new kid on the block of low-priced grocers needed a major point of difference. We delivered in a highly buzzworthy way.

“Suspiciously Low-Priced Groceries” Case Study